A Simple Key For Telus technical support Unveiled
A Simple Key For Telus technical support Unveiled
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I've experienced difficulties with The Tech Support for the house World wide web as well so challenging we expended over one hour managing a concern. I’ve been having for months and months.
Used to be the chief and The key reason why I happen to be a loyal Telus custiomer for years. But That is about to change!!
We're sorry to hear about each one of these challenges you have skilled with each tech support and billing. Be sure to ship us A non-public concept, and we’ll work to receive you the aid and abide by-up needed to take care of these difficulties immediately.
@chris14 I wished to crystal clear up some inaccurate details. We will repair TELUS owned downed strains at no cost. We'll only take away the road wholly for development/renovation reasons but there's a charge associated. We sent you A non-public concept in the event you want to maneuver forward with both situation.
The TELUS crew acknowledges that our operate spans several Territories and Treaty locations and we have been grateful for the normal Understanding Keepers and Elders who're with us today, those who have long gone before us plus the youth that inspire us.
• In my conversation with Juan within the loyalty team, I was falsely accused of currently being discriminatory After i referenced Yet another department, which was extremely offensive and uncalled for. Juan later on apologized, expressing which the working experience was utterly unacceptable.
I wasn't telling but seeking to talk to him nevertheless he received mad and hung up. This is ridiculous and very Terrible customer service. I will be pulling my two strains from Telus . If Here is the customer service shoppers are receiving out of your reps than you should resource it somewhere else. I are actually with Telus for around 14 many years and It really is rather unfortunate that it's come to this . Taking a look at these Telus technical support threads and remarks left by Other individuals it appears I am not the only 1.
Unquestionably not the practical experience we would like our customers to acquire. Feel free to mail us A non-public concept and we are able to discuss our options to receive this fixed to suit your needs.
If our reply settled your issue, remember to click on Take as Answer to assist Other individuals while in the Neighborhood.
Telus has messed up on my Invoice numerous times from the pastfew months. A short while ago by charging me three times for your convey it again which was already returned. Then chose to go ahead and improve 3 of my designs on their own. To start with agent I spoke to was terrific and attempted challenging to take care of The problem. He even contacted loyalty to assist. They never termed. I made an effort to connect with myself and was keep for good so I hung up. Tried using Yet another agent he mentioned he would transfer me to loyalty than proceeded to obtain upset because I wouldn't let him to end the decision when he reported he could not transfer me.
Thanks for your personal interest to this make a difference. I sit up for a prompt and satisfactory resolution.
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The Television signal has actually been missing because Friday, September 27th as well as technician who showed up yesterday, September 30th couldn't deal with the trouble soon after transforming the Television set cable box and cable. I was informed that the online world Modem must be modified as well, but he did not have it.
Hello Absolutely everyone, I must Call customer service with reference to modifying a payment arrangement. I planned to know if there is an email or other approach to Get in touch with them due to the fact I am Doing work, and most instances I seek to contact and don't get to speak to anyone right before I should hold up.
The TELUS workforce acknowledges that our work spans many Territories and Treaty spots and we're grateful for the normal Information Keepers and Elders who are with us right now, anyone who has gone in advance of us as well as the youth that encourage us.